The Impact of Mobile Banking on Financial Inclusion in Uzbekistan
Keywords:
Mobile Banking, Financial InclusionAbstract
This paper explores the impact of mobile banking on financial inclusion in Uzbekistan, a country undergoing significant digital transformation in its banking sector. With a focus on the increasing accessibility of financial services through mobile technology, the study examines how mobile banking initiatives are bridging the gap between underserved populations and essential financial resources. Utilizing a mixed-methods approach, the research combines quantitative data on mobile banking adoption rates and financial inclusion metrics with qualitative insights from user experiences and stakeholder perspectives. The findings reveal that mobile banking has significantly enhanced access to financial services, particularly for women, rural residents, and low-income individuals who previously faced barriers to traditional banking. However, the study also identifies challenges such as digital literacy gaps, cybersecurity concerns, and infrastructure limitations that must be addressed to maximize the benefits of mobile banking. The paper concludes with recommendations for policymakers, financial institutions, and technology providers to foster a more inclusive financial ecosystem, ultimately contributing to economic growth and improved living standards in Uzbekistan.
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