The Challenges and Key Factors of Digital Transformation of Banks
Keywords:
Digital innovation, transformation, traditional banks, customer intention, digital banking, state banksAbstract
Digital transformation in banking is a process to move from non-digital services and operations to modernized, digital-first systems. The goal of digital transformation is to deliver better customer experiences, drive efficiency, adopt innovation and ultimately generate business value.This article discusses the issues of digital transformation of banks and also gives broad explanation of challenges and benefits of this process in banking system of any country.
References
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Resolution of the President of the Republic of Uzbekistan “On additional measures to increase this popularity of banking services” dated March 23, 2018.
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Ernazarov N. S. Main issues and tasks of attracting private capital to the banking system. Horizon: Journal of Humanity and Artificial Intelligence ISSN: 2835-3064 Volume: 02 Issue: 04 | 2023 https://univerpubl.com/index.php/horizon
Ernazarov N. S. Issues of Attracting Private Capital to the Banking System of the Republic of Uzbekistan. Texas Journal of Multidisciplinary Studies, 8, (2022)