The Influence of Work Stress, Burnout, and Work Motivation on the Performance of Hospital Nurses in Bengkulu City
Keywords:
Work Stress, Burnout, Work Motivation, Employee PerformanceAbstract
This study investigates the impact of work stress, burnout, and motivation on the performance of hospital nurses in Bengkulu City. Given the critical role of human resources in managing financial and technological systems within hospitals, nurse performance is directly tied to patient satisfaction and safety. Stress and burnout, if not properly managed, can adversely affect nurse performance, while motivation can enhance it. Using a quantitative approach, data was collected via questionnaires from 86 randomly selected nurses, with analysis conducted through multiple linear regression using SPSS. The results indicate a significant positive relationship between work stress, burnout, motivation, and nurse performance, with an F-count value of 88.869 and a p-value of 0.000. These findings suggest that effectively managing stress and burnout, alongside fostering motivation, is essential for optimizing nurse performance. The study also recommends extending this research to other sectors and suggests future studies to explore additional variables and enhance researcher-respondent interaction.
References
Jalil, "Pengaruh Beban Kerja, Stres Kerja dan Lingkungan Kerja terhadap Kinerja Guru Madrasah Aliyah Negeri 2 Kota Palu," Jurnal Ilmu Perbankan dan Keuangan Islam, vol. 1, no. 2, 2019.
Albert and O. H. Widjaja, "Pengaruh Stress, Motivasi dan Kepuasan Kerja Terhadap Kinerja Karyawan," Jurnal Manajerial dan Kewirausahaan, vol. III, no. 4, pp. 884-892, 2021.
N. M. Alim, "Hubungan Antara Stres Kerja dengan Burnout Pada Karyawan Perusahaan Daerah Bank Pengkreditan Rakyat (PD BPR) Karimun Provinsi Kepulauan Riau," Undergraduate Thesis, 2021.
A. Kadir, Buku Saku Manajemen Stres, Bandung, Indonesia: Widina Bhakti Persada, 2023.
Andriansyah and Irwansyah, "Pengaruh Stres Kerja dan Motivasi terhadap Kinerja Melalui Kepuasan Kerja Perawat Rumah Sakit Pangeran Jaya Sumitra Kotabaru," Jurnal Bisnis dan Pembangunan, vol. 11, no. 2, pp. 2541-1403, 2022.
Anindita and T. Sari, Metode Safety Morning Talk dengan Manajemen Stres: Terapi Self Talk dan Terapi Tertawa dalam Mengatasi Stres Kerja Perawat, Jakarta, Indonesia: IKAPI, 2023.
D. Apriadi, K. C. Susena, and T. Irwanto, "Performance Analysis of Employees in Kesbangpol Office Kaur District," BIMA Journal (Business, Management, & Accounting Journal), vol. 1, no. 2, pp. 97-104, 2020.
J. B. Avey, F. Luthans, and C. M. Youssef, "The Additive Value of Positive Psychological Capital in Predicting Work Attitudes and Behaviors," Journal of Management, 2010. [Online]. Available: https://doi.org/10.1177/0149206308329961
A. Y. Yulia, "Burnout Pada Perawat RSUD Dr. Muhammas Zein Painan: Kepemimpinan Efektif Sebagai Moderator," LPPM UMSB Menara Ilmu, vol. XIV, no. 02, 2020.
W. Nanda and A. Sugiarto, "Stres Kerja: Pengaruhnya terhadap Motivasi Kerja dan Kinerja Karyawan," Jurnal Ilmu Sosial dan Humaniora Universitas Kristen Satya Wacana Indonesia, vol. 9, no. 2, Oct. 2020. [Online]. Available: http://dx.doi.org/10.23887/jjsh-undiksha.v9i2.21302
Badeni, Kepemimpinan dan Perilaku Organisasi, Bandung, Indonesia: Alfabeta, 2013.
P. S. Bagiada and I. G. S. K. Netra, "Pengaruh Stres Kerja, Burnout, dan Motivasi Kerja Terhadap Kinerja Perawat RSD Mangusada Kabupaten Badung," E-Jurnal Ekonomi dan Bisnis Universitas Udayana, vol. 8, no. 5, pp. 493-504, 2019. [Online]. Available: https://doi.org/10.24843/eeb.2019.v08.i05.p04
Cat, S. Cengiz, and E. Cengiz, "The Effect of Spiritual Intelligence on The Dimensions of Burnout Syndrome," Int. J. Eco. Res., vol. 515, pp. 36-44, 2014.
Leftiani, K. C. Susena, and S. Handayani, "The Relationship of Employee Communication and Additional Income (PTT) with Employee Performance at the Communication and Informatics Department (Kominfo) Kaur Regency," Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan, vol. 1, no. 2, pp. 48-55, 2020.
C. Y. Simanjuntak et al., "Pengaruh Stres Kerja, Beban Kerja, Lingkungan Kerja Terhadap Kinerja Karyawan PT. Jasa Marga (Persero) Tbk Cabang Belmera," Jurnal Indonesia Sosial Teknologi, vol. 2, no. 3, pp. 1-14, Mar. 2021.
Sara, "Pengaruh Burnout Kerja Terhadap Kinerja Karyawan di PT. Perkebunan Nusantara V Sei Galuh Kecamatan Tapung Kabupaten Kampar," Undergraduate Thesis, Universitas Islam Negeri Sultan Syarif Kasim Riau, 2021.
Buuloo, P. Dakhi, and E. F. Zalogo, "Pengaruh Stres Kerja Terhadap Kinerja Pegawai Pada Kantor Camat Aramo Kabupaten Nias Selatan," Jurnal Ilmiah Mahasiswa Nias Selatan, vol. 4, no. 2, pp. 191-202, 2021.
L. Ganzel, P. A. Morris, and E. Wethington, "Allostasis and the Human Brain: Integrating Models of Stress From the Social and Life Sciences," Psychological Review, 2010. [Online]. Available: https://doi.org/10.1037/a0017773
Ghozali, Aplikasi Analisis Multivariate dengan Program SPSS, Semarang, Indonesia: Badan Penerbit Universitas Diponegoro, 2011.
Y. Asih, H. Widhiastuti, and R. Dewi, Stres Kerja, Semarang, Indonesia: Semarang University Press, 2018.
T. H. Handoko, Manajemen Personalia dan Sumber Daya Manusia, Yogyakarta, Indonesia: BPFE, 2001.
M. S. Hasibuan, Manajemen Sumber Daya Manusia, Revised ed., Jakarta, Indonesia: PT Bumi Aksara, 2016.
M. Hasibuan, Manajemen Sumber Daya Manusia, Jakarta, Indonesia: PT. Bumi Aksara, 2014.
Hayati, "Pengaruh Burnout Terhadap Kinerja Karyawan Pada BMT El-Munawar Medan," Jurnal Agama dan Pendidikan Islam, vol. 2, no. 1, pp. 50-66, 2018.
Susanto, K. C. Susena, and A. Rahman, "The Relationship of Leadership Style, Competence and Compensation to Employee Performance in Seluma Regional Secretariat," Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan, vol. 1, no. 2, pp. 72-82, 2020.
Ghozali, Aplikasi Analisis Multivariate dengan Program SPSS, 9th ed., Semarang, Indonesia: Badan Penerbit Universitas Diponegoro, 2018.
R. R. L. Imaniar and R. A. Sularso, "Pengaruh Burnout terhadap Kecerdasan Emosional, Self-Efficacy, dan Kinerja Dokter Muda di Rumah Sakit Dr. Soebandi," Jurnal Maksipreneur, vol. 5, no. 2, pp. 45-56, 2016.
T. Irwanto, K. C. Susena, and N. Tusadiyah, "Analisis Kinerja Pegawai pada PT. Asuransi Umum Bumiputera Muda 1967 Cabang Bengkulu," Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS), vol. 3, no. 1, 2020.
Hayati and S. Fitria, "Pengaruh Burnout Terhadap Kinerja Karyawan Pada BMT El-Munawar Medan," Intiqad: Jurnal Agama dan Pendidikan Islam, vol. 10, no. 1, pp. 50-66, 2018. [Online]. Available: http://jurnal.umsu.ac.id/index.php/intiqad. DOI: https://doi.org/10.30596/intiqad.v10i1.1924
W. A. Apriana, M. Edris, and Sutono, "Pengaruh Beban Kerja Dan Burnout Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi Kasus Pada Pegawai Dinas Pemberdayan Masyarakat dan Desa Kabupaten Rembang)," Jurnal Studi Manajemen Bisnis, vol. 1, no. 1, 2021.
Valentina, D. Suseno, and E. Widajanti, "Pengaruh Burnout dan Konflik Kerja Terhadap Kinerja Karyawan PT. Pos Indonesia Persero Surabaya," Jurnal Ekonomi dan Bisnis Airlangga, vol. 31, no. 3, 2021. [Online]. Available: https://e-journal.unair.ac.id/JEBIS/article/view/19552. DOI: https://doi.org/10.20473/jebis.v31i3.19552
Cat et al., "Pengaruh Kecerdasan Emosional, Self-Efficacy, dan Burnout terhadap Kinerja Karyawan di Kantor Bank Mandiri Cabang Rantau Prapat," Jurnal Psikologi dan Kesehatan Mental, vol. 9, no. 3, pp. 45-57, 2020.
W. Winardi, Teori Motivasi dan Pengukurannya, Jakarta, Indonesia: PT. RajaGrafindo Persada, 2013.
M. Yusuf, Pendidikan dan Perilaku Stres Kerja: Pengaruhnya Terhadap Kinerja dan Produktivitas Karyawan, Jakarta, Indonesia: Penerbit Universitas Terbuka, 2018.
M. Yusuf, Stres Kerja, Bandung, Indonesia: Pustaka Setia, 2014.
P. Ratnasari, "Hubungan Antara Burnout dengan Kinerja Perawat di RS Bhayangkara Jember," Jurnal Psikologi Klinis Indonesia, vol. 4, no. 2, pp. 155-164, 2019.
S. Sukirno, Statistik untuk Ekonomi dan Keuangan Modern, 3rd ed., Jakarta, Indonesia: PT Raja Grafindo Persada, 2008.
T. S. Hidayat, Manajemen Burnout di Tempat Kerja, Jakarta, Indonesia: PT. Indeks, 2016.
F. Ali, "Pengaruh Stres Kerja terhadap Kinerja Pegawai di PT. Perkebunan Nusantara V Sei Galuh Kecamatan Tapung Kabupaten Kampar," Jurnal Ilmiah Mahasiswa Ekonomi Islam, vol. 1, no. 2, 2021.