Workplace Dynamics and Employee Retention: Examining the Impact of Workload, Work-Life Balance, Environment, and Leadership on Turnover Intention in the Banking Sector
Keywords:
Workload, Work Life Balance, Work Environment, Leadership Style and Turnover IntentionAbstract
This study is entitled "The Effect of Workload, Work Life Balance, Work Environment and Leadership Style on Employee Turnover Intention at KB Bank Jember". The purpose of this study is to analyze the factors that influence employee intention to leave the company, focusing on KB Bank Jember. Workload is defined as the demands that must be completed by employees within a certain period. Placing employees according to their abilities is the key to achieving optimal performance. In addition, work life balance is also a major focus. This study shows that high work pressure can disrupt employees' ideal time balance. A good work environment contributes to employee satisfaction, and this study examines how the work environment at KB Bank Jember affects employees in carrying out their duties and its impact on turnover intention. The leadership style applied at KB Bank Jember is an important element in this study. A leadership style that supports and motivates employees is expected to reduce turnover intention. Through the analysis of data obtained from 60 employees as research samples, the results show that these factors interact with each other and have a significant influence on employee intention to leave the company. This study is expected to provide insight for KB Bank Jember management in formulating strategies to improve employee retention and create a better work environment.
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