The Impact of Artificial Intelligence and Digital Technologies on Management
Keywords:
Artificial Intelligence (AI), digital technologies, management, decision-making, resourceAbstract
This article examines the impact of artificial intelligence (AI) and digital technologies on management. The article undertakes a thorough analysis of the ways in which companies can enhance their efficiency in decision-making, resource management, automation of operations, and human resource management by leveraging AI and digital technologies. The utilisation of these technologies is poised to empower managers with the capability to formulate decisions with greater expediency and precision. The article also highlights the financial and training challenges of implementing AI and digital technologies. It emphasises the necessity of integration and innovation for the successful application of technologies, while underscoring the importance of support mechanisms for small businesses.
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